Service Management & Maintenance Packages
Calibrate Energy Engineering assess, design, install and maintain commercial heating, and chilling systems for energy-intensive industries.
Calibrate’s service management and maintenance packages are designed to be flexible, covering the full range of customer requirements. These packages range from a reliable and simple service and call out regime through to remote monitoring and optimization, designed to maximize our customers’ return on investment. Pricing is specific to each system and brand to ensure competitiveness.
Remote monitoring, diagnostics and optimization is enabled by Calibrate’s state-of-the-art analytics solution,
Package scope
Bronze
Silver
Gold
Standard Warranty Parts* :
Standard Warranty Labour *:
2nd Year Warranty Parts *:
2nd Year Warranty Labour* :
Service Parts:
Service Labour:
Service Consumables:
Breakdown repair & Non-Service parts:
Breakdown Repair & Non-Service Labour:
Electrical Installation Condition Reports (EICR)
RDM Intuitive Monitoring Pack **
Remote System Monitoring & Diagnostics:
Priority Diagnostics-Based Fault Response:
System Performance Reporting:
Managed Analytics Service with Active-Systems Optimisation
Gridflex Power Balancing Capabilities:
Agreement duration:
Response Time – Acknowledgement and Initiation (Office Hrs):
Parts Lead Time:
Technical support (Office Hours):
* Warranty applicable on Calibrate installed parts only
** Including 6 electricity meters and 6 temperature probes. Additional features available at cost.
N/A
N/A
Chargeable
Chargeable
Chargeable
N/A
N/A
N/A
N/A
N/A
Upgrade
2 Years
Best Endeavours
Best Endeavours
Mon – Fri
N/A
N/A
Chargeable
Chargeable
Chargeable
Basic
N/A
Upgrade
5 Years
Within 24 Hours
Best Endevours
Mon-Fri
Discounted
Discounted
Advanced
5/10/20 years
Within 12 hours
Priority / Stock
Mon – Fri
What technologies do we offer this service for?
- Ground Source Heat Pumps
- Air Source Heat Pumps
- Water Source Heat Pumps
- Combined Heat & Power Systems
How does it work?
- For systems installed by Calibrate, our service management and maintenance offering will be set out at the quotation stage
- For systems where the client takes on this service retrospectively, we will appraise the system and agree the level of cover based on this.