Service & Maintenance2024-12-02T16:48:34+00:00

Service Management & Maintenance Packages

Calibrate Energy Engineering assess, design, install and maintain commercial heating, and chilling systems for energy-intensive industries.

Calibrate’s service management and maintenance packages are designed to be flexible, covering the full range of customer requirements. These packages range from a reliable and simple service and call out regime through to remote monitoring and optimization, designed to maximize our customers’ return on investment. Pricing is specific to each system and brand to ensure competitiveness.

Remote monitoring, diagnostics and optimization is enabled by Calibrate’s state-of-the-art analytics solution,

Package scope

Bronze

Silver

Gold

Standard Warranty Parts* :

Standard Warranty Labour *:

2nd Year Warranty Parts *:

2nd Year Warranty Labour* : 

Service Parts:

Service Labour:

Service Consumables:

Breakdown repair & Non-Service parts:

Breakdown Repair & Non-Service Labour:

Electrical Installation Condition Reports (EICR)

RDM Intuitive Monitoring Pack **

Remote System Monitoring & Diagnostics:

Priority Diagnostics-Based Fault Response:

System Performance Reporting:

Managed Analytics Service with Active-Systems Optimisation

Gridflex Power Balancing Capabilities:

Agreement duration:

Response Time – Acknowledgement and Initiation (Office Hrs):

Parts Lead Time:

Technical support (Office Hours):

* Warranty applicable on Calibrate installed parts only

** Including 6 electricity meters and 6 temperature probes. Additional features available at cost.

N/A

N/A

Chargeable

Chargeable

Chargeable

N/A

N/A

N/A

N/A

N/A

Upgrade

2 Years

Best Endeavours

Best Endeavours

Mon – Fri

N/A

N/A

Chargeable

Chargeable

Chargeable

Basic

N/A

Upgrade

5 Years

Within 24 Hours

Best Endevours

Mon-Fri

Discounted

Discounted

Advanced

5/10/20 years

Within 12 hours

Priority / Stock

Mon – Fri

What technologies do we offer this service for?

  • Ground Source Heat Pumps
  • Air Source Heat Pumps
  • Water Source Heat Pumps
  • Combined Heat & Power Systems

How does it work?

  • For systems installed by Calibrate, our service management and maintenance offering will be set out at the quotation stage
  • For systems where the client takes on this service retrospectively, we will appraise the system and agree the level of cover based on this.

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